Dear Ms. Reese:
I am writing to tell you about one of your employees who helped me during a time of extreme stress when I was faced with putting my husband into assisted living care. We needed help because I was having health problems and I felt my husband, John, was potentially unsafe at home something emergent happen to me.
I contacted Kingston assisted living here in Marion and was directed to Ms. Tammy Millisor. She helped me by showing me the facility and the room that was available. She was very upbeat about Kinston being the best place for John. After that I was in contact with her almost daily as John. Wanted to see the room and visited a couple of times. She always accommodated us and was enthusiastic to talk about all that Kingston had to offer. Later when I moved him…Tammy helped me with logistics of moving his TV stand and other furniture. She even helped set up the TV for me. She never made me wait or promised me things she could not deliver. She made us feel as if we were the most important people in the world, and she could not do enough for us. I cannot speak more highly of this dedicated, helpful employee. She smothered bumps in the road when I was frustrated…and was always available to address my concerns before and during the move.
If all your employees are as dedicated and concerned as Tammy, I know John will have a wonder full experience at Kingston.
Penelope J. Green